Last Updated: January 2026
Privacy & Security

Duni88 Privacy Policy — Our Commitment to Protecting Your Information

Duni88 treats your personal information with the utmost importance. This privacy policy clearly explains how your data is collected, used, stored, and protected.


1. Introduction & Overview

Duni88 is one of Bangladesh's most trusted online betting and gaming platforms. When you use our services, you share certain personal information with us. This privacy policy ("Policy") explains what information we collect, how it is used, and the steps we take to keep your data secure.

By accessing or using the duni88 website, mobile application, or any related digital services, you consent to the collection and use of information as described in this privacy policy. We believe privacy is a fundamental right, and we are always committed to protecting it.

This privacy policy was last updated in January 2026. Registered members will be notified in advance by email of any significant future changes.

2. Information We Collect

Duni88 collects various types of information to operate and improve its services. This data falls into two main categories — what you provide directly, and what is collected automatically while you use our platform.

Data Types Example Collection Methods
Identity Information Full name, date of birth, national ID number Registration Form & KYC Process
Contact Information Email address, mobile number Account Register
Financial Information BKash/Nagad/Rocket number, transaction history Deposit & Withdrawal Process
Technical Information IP address, device type, browser Automated Logging System
Activity Information Gaming history, betting records, login times While Using the Platform

We only collect information that is necessary to operate our services. No unnecessary or excessive data is gathered.

3. How Collected Information Is Used

Duni88 uses your information for specific, legitimate purposes. Each use case under our privacy policy is detailed below:

  • Account Management: Your information is used to create, verify, and secure your account.
  • Service Delivery: To reliably operate betting, gaming, deposit, and withdrawal services.
  • KYC Verification: To verify age and identity and to prevent fraud.
  • Customer Support: To resolve your issues and process complaints.
  • Promotional Communications: To keep you informed about bonuses, offers, and important updates (with your consent).
  • Security Assurance: To detect and prevent unusual activity.
  • Legal Compliance: To meet regulatory requirements and comply with legal obligations.
  • Service Improvement: For analysis and research aimed at improving the user experience.
Important

Your information is never sold to third parties or transferred to advertisers.

4. Sharing Information with Third Parties

Duni88 may share your personal information with third parties only in the limited circumstances described below. Data protection is ensured in every case:

  • Payment Processors: Solely to process transactions with payment partners such as bKash, Nagad, and Rocket.
  • Identity Verification Providers: With authorized agencies to complete the KYC process.
  • Legal Authorities: When a valid order is received from a court or government authority.
  • Technology Service Providers: With trusted technology partners for server management and cybersecurity.

Outside of the cases listed above, duni88 never shares your information with any other party. All third-party partners are required to comply with a strict data protection agreement.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the duni88 website and app. Cookies are small text files stored on your device.

We primarily use three types of cookies:

  • Essential Cookies: To maintain login sessions and platform security. The platform cannot function properly without these.
  • Functional Cookies: Used to remember your preferred language, theme, and settings.
  • Analytics Cookies: To understand which areas of the site are most visited. This information helps us improve our services.

You can disable cookies at any time through your browser settings. However, doing so may limit some features of the platform.

6. Data Retention Period

Duni88 retains your information only for as long as necessary. Retention periods are determined based on service requirements, legal obligations, and applicable regulatory guidelines.

  • Active Accounts: All information is retained for as long as the account remains active.
  • Closed Accounts: Data is retained for a minimum of 5 years after account closure for legal purposes.
  • Financial Transaction Records: Retained for up to 7 years in accordance with international financial regulations.
  • Customer Support Contact: Retained for up to 3 years for dispute resolution purposes.

Once the designated retention period expires, your data is securely deleted or anonymized in a way that makes it impossible to identify you.

7. Our Data Security Measures

Duni88 employs state-of-the-art technical and administrative safeguards to protect your information. Our security framework follows world-class cybersecurity protocols.

  • 256-Bit SSL Encryption: The highest level of encryption is applied to all data transfers.
  • Two-Factor Authentication (2FA): Two-step login verification to prevent unauthorized access to your account.
  • Firewall Protection: Advanced firewall systems at the server and network level.
  • Regular Security Audits: Regular cybersecurity audits conducted by independent third-party experts.
  • Least-Privilege Access Policy: Only authorized personnel can access information on a need-to-know basis.
  • Data Backup: Regular data backups are maintained at secure locations.

That said, no digital system is 100% secure. Should we become aware of any security incident, we will promptly notify affected users and take the necessary steps to address it.

8. Your Privacy Rights

As a duni88 user, you have important rights regarding your personal information. We fully respect and uphold each of those rights.

1
Right to Access Information

You may submit a request to find out what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate information we hold about you.

3
Right to Erasure

You may request the deletion of your data under certain circumstances.

4
Right to Restrict Processing

In certain cases, you may request that the use of your information be restricted.

5
Right to Data Portability

The right to obtain a copy of the personal data we hold about you.

6
Right to Withdraw Consent

You may opt out of promotional communications at any time.

To exercise any of the above rights, please contact our customer support team. We are obligated to respond to your request within 30 business days.

9. Child Protection Policy

Duni88 is firmly committed to protecting minors. Our services are intended solely for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.

If we discover that data belonging to a minor has entered our system, we will delete it immediately and close the associated account. If a parent or guardian suspects their child is using our platform, please contact our support team right away.

Age Verification

Age is verified at registration and confirmed through identity documents during the KYC process. Any account found to belong to a user under 18 is closed immediately.

10. Privacy Policy Changes

Duni88 may update this privacy policy from time to time as needed. Changes may occur due to service expansion, legal updates, or technological developments.

  • After each update, the "Last Updated" date at the top of the policy will be revised accordingly.
  • Registered members will be notified of significant changes via email or through an in-platform notification.
  • Continued use of our services after any changes takes effect constitutes your acceptance of the updated policy.
  • If you object to any changes, you may request to close your account.

If you have any questions or concerns about this privacy policy, please reach out to our customer support team. We are always here to help.


Why duni88 Is the Best Choice for Protecting Your Information

We don't just make promises — we back them up through technology and process.

Adherence to International Standards

Duni88 adheres to international data protection standards. Our privacy policy is aligned with globally recognized best practices.

End-to-End Encryption

Every transaction and communication is protected by 256-bit SSL encryption. No third party can access this information.

Your Data Is Never Sold

We never sell your personal information to advertisers or third parties. Your privacy is not a commodity to us.

Full User Control

You can view, correct, or request deletion of your information at any time. You are always in control.

Regular Security Audits

Independent cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

24/7 Privacy Support

Our support team is available 24/7, 7 days a week, for any privacy-related questions or concerns.


Join a Trusted Platform Today

Your information is completely safe with duni88. Register with confidence and enjoy the best online betting and gaming experience in Bangladesh.

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